Guy Grundy's Barbell & Dumbbell Exercise DVD

Payment Options

Payments must be in U.S. dollars.

We accept the following credit cards:
- Visa
- Visa Check Card
- Master Card
- Master Card Check Card
- American Express
- Discover

Credit Card Security
Our on-line ordering system is 100% secure. Your credit card number will be encrypted during transmission.

Money Orders:
Please make sure your name, shipping address, item name and quantity is with your money order. The money order must be made out to Guy Grundy, Inc. We will ship the products as soon as we receive the money order. No order will ship until we receive payment. Please contact us before sending your money order to verify the shipping cost for your order.

Shipping Options

We ship most orders received by 1:00PM PST Monday thru Friday on the same business day. Most orders are shipped by USPS. Orders shipped via Ground will take an approximate of 3-7 business days to deliver from the day the order was shipped. Please note that carrier does not deliver on weekends or holidays.

Faster shipping is available via USPS Express Mail. Contact us beforehand to place a rush order with faster shipping methods. Please be aware that orders placed after 1:00PM PST will usually go out the next business day. We do NOT request or require a signature for USPS, but we cannot force the driver to leave the package if no one is home. If you live in a relatively low crime area and the risk is small, the driver will usually leave the package at your door or other safe area, but it is solely up to your UPS driver's discretion whether or not to require a signature. This also applies to any special shipping instructions that you have asked us to include on your shipping label.

For military locations (APO/FPO), in addition to the delivery time that it takes us to get it to the APO or FPO (two or three days), you will have to wait on the military then delivering the package to you. This could be days or weeks. Unfortunately we cannot help speed up this process.

International shoppers, please note that we currently do NOT ship outside of the U.S.A.

Currently, only California residents are subject to sales tax collected by Guy Grundy, Inc.

Damages and Shortages

Merchandise damaged during shipping or shortages (missing items) must be reported to Guy Grundy, Inc within 24 hours of delivery. We will contact the shipping company for visual inspection of the merchandise and box. We will then issue you credit for the amount of any confirmed damaged or missing merchandise.

You must contact us during our normal business hours before returning any merchandise for authorization. Merchandise must be returned at your expense in unopened and perfect condition in order to receive credit. Full credit will be issued for unopened merchandise returned within 10 days of your receipt of shipment. A 25% restocking fee will be applied to returns after 10 days. No product returns will be accepted after 30 days. On the rare occasion that we may ship you an item other than what you ordered, do not open the product or it will void your right to return it.

If you are not completely satisfied with your purchase, for any reason, simply return it to us along with your receipt for a prompt, courteous replacement, exchange or refund. You must contact us during our normal business hours before returning any merchandise for authorization. Guy Grundy, Inc is not responsible for the shiping costs to send the product back and you will not be refunded any shipping costs for the transaction.

Occasionally an item is temporarily unavailable from a publisher or manufacturer. This can happen due to increased demand for a product or a shortage of raw materials. A Backorder Notice will appear if any item you order is temporarily out of stock. If any product is not in stock for an order, we will hold off shipment of your entire order until all products are available. In most cases, backordered items are available within 1 to 2 weeks. You will also be notified via e-mail if an item is out of stock. You should place a separate order containing only in-stock products to have it processed immediately.

Please note: charge for orders from Guy Grundy, Inc will appear on your credit card statement under FITNETUSA. Guy Grundy, Inc gets charged $25 by the merchant bank for any chargeback issued by any customer. If the chargeback has been disputed and if proof is shown that product has been successfully delivered to the customer, then the customer will be charged an additional $25 for the chargeback's transaction fee.